InvestmentsTop Global NewsMarketsReal Estate Commentary: When it comes to bank outages, convenience favours the prepared By financialnews_rlv83x - October 19, 2023 0 63 Frustration ran high after DBS and Citi online banking and payment services went offline last weekend. Cherie Tseng, Chief Operating Officer of Secur Solutions Group, looks at how bank users can be better prepared for such disruptions.